MiamiDice Privacy Policy

At MiamiDice, we are deeply committed to protecting the personal information of everyone who visits and uses our platform. This Privacy Policy explains how we collect, use, store, and share your data when you access miami dice casino online services at miamidice.com. We encourage you to read this document carefully so you fully understand your rights and our responsibilities as your data controller.

MiamiDice Casino is operated by White Hat Gaming Limited, a company registered in Malta (registration number C73232), with its registered address at 85 St John Street, Valletta VLT1165. We are licensed by the UK Gambling Commission (account 52894) for players in Great Britain, and by the Malta Gaming Authority under licence MGA/B2C/370/2017 for all other eligible customers.

Information We Collect

When you register and interact with our MiamiDice platform, we may collect a range of personal data to enable us to provide our services safely and compliantly. The information we gather falls into several categories:

Personal Identification Data

• Your full name, date of birth, and nationality
• Email address, phone number, and residential address
• Government-issued identification documents for verification purposes
• Username and password used for miami dice login and account access

Financial and Transactional Data

• Payment method details (e.g., Visa, Mastercard, PayPal, Skrill, Neteller, Trustly, MuchBetter, and others)
• Deposit and withdrawal history, including miami dice casino deposit records
• Affordability and source of funds information where required by regulation
• Transaction amounts and timestamps

Technical and Usage Data

• IP address, browser type, device identifiers, and operating system
• Pages visited, session duration, and click behaviour on our platform
• Game activity, including slots, miamidice live roulette, miamidice power blackjack, and live dealer sessions
• Preferences and settings you apply within your account

How We Use Your Information

At MiamiDice Casino, we process your personal data for several lawful purposes. We always ensure that our use of your information is proportionate and necessary for the purpose stated. The key reasons we process your data include:

• Account management: We use your data to create and maintain your player account, including managing your miamidice login credentials securely.
• Identity verification: We are legally required to verify your identity and age before allowing you to play or withdraw funds. This ensures our online casino remains miami dice casino safe and compliant.
• Processing transactions: We use financial data to process deposits and withdrawals accurately and efficiently.
• Bonus and promotions management: We apply and track eligibility for offers, including the miami dice bonus, miamidice free spins, and the Bonus Wheel promotion.
• Responsible gambling: We monitor gaming behaviour to detect potential problem gambling and apply any self-exclusion, deposit limits, or cooling-off periods you or we implement.
• Legal and regulatory compliance: We fulfil our obligations under applicable gambling laws, anti-money laundering regulations, and GDPR requirements.
• Customer support: We use your information to respond to queries submitted via miami dice live chat or email at support@miamidice.com.
• Service improvement: We analyse usage patterns to enhance our platform and tailor the experience for our players.

Legal Basis for Processing

Here at MiamiDice, we process your personal data under the following lawful bases as defined by the General Data Protection Regulation (GDPR):

• Contractual necessity: Processing required to provide you with our services under our Terms and Conditions
• Legal obligation: Compliance with gambling regulations, anti-money laundering laws, and tax requirements
• Legitimate interests: Fraud prevention, security monitoring, and platform improvement
• Consent: Marketing communications and the use of non-essential cookies, where you have given explicit consent

Sharing Your Personal Data

Our MiamiDice Casino does not sell your personal data to third parties. However, we may share information with trusted partners and service providers under strict confidentiality obligations when necessary to operate our services. These may include:

• Payment processors and financial institutions facilitating transactions
• Identity verification and KYC service providers
• Game software studios supplying our 2,700+ game library (including NetEnt, Pragmatic Play, Play'n GO, Evolution, and others)
• Regulatory bodies including the UK Gambling Commission and Malta Gaming Authority
• Fraud prevention and security agencies
• Analytics providers helping us understand how players use our platform

We at MiamiDice require all third parties to handle your data with the same level of protection we apply internally. Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place.

Cookies and Tracking Technologies

Our MiamiDice platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and collect analytical data. Essential cookies are always active as they are necessary for the website to function. You may manage optional cookies through your browser settings or via our cookie consent tool. For full details, please refer to our separate Cookie Policy.

Data Retention

We retain your personal data for as long as your account remains active and for a minimum period of five years following account closure, as required by applicable gambling and financial regulations. Some data may be retained for longer where required by law or for the purposes of resolving disputes and enforcing our agreements.

Your Rights as a Data Subject

Under the GDPR and applicable data protection laws, you have the following rights regarding the personal data we hold about you:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You can ask us to correct inaccurate or incomplete data
• Right to erasure: You may request deletion of your data where we no longer have a lawful basis to retain it
• Right to restriction: You can ask us to limit how we process your data in certain circumstances
• Right to data portability: Where applicable, you may request your data in a structured, machine-readable format
• Right to object: You can object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: Where we rely on consent, you may withdraw it at any time without affecting prior processing

To exercise any of these rights, please contact us at support@miamidice.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK or the relevant data protection authority in your jurisdiction.

Security of Your Data

At Miami Dice Casino, we implement robust technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. Our security infrastructure includes SSL encryption, secure data storage, access controls, and regular security assessments. While we strive to ensure the highest standards of protection, no internet transmission can be guaranteed as completely secure, and you use our services at your own risk in this regard.

Marketing Communications

With your consent, we may contact you about relevant promotions, including the miami dice casino bonus, miami dice free spins offers, Drops & Wins events, and the Loyalty Points programme. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send or by contacting our support team directly.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in law, our data practices, or our services. When we make significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page regularly. Continued use of MiamiDice Casino following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your data, please do not hesitate to get in touch with us. You can reach our team through miami dice live chat, available 24/7 on our website, or by emailing us at support@miamidice.com. Our data controller is White Hat Gaming Limited, 85 St John Street, Valletta VLT1165, Malta.